Terms and Conditions

PRICES:
All prices are subject to change without notice. The prices shown in this online catalog supersede all previous catalogs. However, we cannot control price increases by our suppliers. We also reserve the right to correct misprints. We will notify you before charging you more than the price shown in this catalog during the online catalog's life.

 

OPEN ACCOUNT BILLING TERMS:
Net 30 accounts are available to customers with acceptable credit. Please contact info@radiabeam.com or call +1 (310) 822-5845 for more information.

 

PURCHASE ORDERS:
Please provide us with a Purchase Order Number. Your issuance of a purchase order will be deemed to be an assent to these terms and to any terms contained in any Quotation we provide or have provided you. They supersede any inconsistent provisions contained on your purchase order.

 

CHECKS:
We welcome your check. Please note: Checks returned unpaid by your financial institution are subject to a Service Charge of the maximum allowed by law. Checks returned for insufficient or uncollected funds, together with Service Charges, may be debited electronically from your account or collected using a bank draft drawn from your account.

 

SHIPPING:
All standard shipping are made by following method unless otherwise specified:

  • Free on board (FOB) Los Angeles, California, USA
  • Prepay and added to invoice (PPA)
  • Shipped via FedEx Ground or best way as determined by RadiaBeam

 

Non-standard shipments must be specified by the customer. General notice include the following:

  • Charges of non standard methods of shipping are determined by the specified carrier;
  • In some cases oversized items may be charged at a "dimensional weight" (dim-weight) rate which is substantially higher than surface rates.

 

Weights stated in the catalog or on the website are for reference only. Exact weights are determined at the time of shipment.

 

You understand that any date of delivery is only an estimate and we will have no liability for late or partial deliveries. We may refuse to fulfill any order for any reason. We have no responsibility for loss or damage to the goods after we have delivered them to any common carrier.

 

INTERNATIONAL ORDERS:
Terms of sale are FOB Los Angeles, as defined by Incoterms 2000. At the customer's request, we may arrange shipping (DDU) and add to invoice. Contact the International Chamber of Commerce for a copy of the terms.

 

All exports are subject to the jurisdiction of the U.S. Dept. of State, U.S. Dept. of Commerce, and other U.S. governmental organizations. Our commodities, technologies, and software are exported from the U.S. in accordance with applicable U.S. laws and regulations, including the Export Administration Regulations. Re-export or diversion contrary to U.S. law is prohibited. RadiaBeam Technologies, LLC. does not directly or indirectly sell any products to, nor provide information or services to, individuals or organizations located in or representing the following countries: Burma (Myanmar), Cuba, Iran, Liberia, Libya, North Korea (Democratic People's Republic of Korea), Sudan, Syria, and Zimbabwe. RadiaBeam Technologies, LLC will review on a case-by-case basis orders/quotes in order to be in accordance with all applicable U.S. laws and regulations as aforementioned.

 

Certain categories of products and technology require an export license and/or investigation of the ultimate destination and uses to which they will be put before being eligible for export. You agree to cooperate with such investigation to the extent required by U.S. law. All terms of International Orders are subject to change without notice. If you do not currently have an account with RadiaBeam Technologies LLC, pre-payment for international orders is required.

 

PAYMENT OPTIONS FOR INTERNATIONAL ORDERS:

  • Check or Money Order - Must be made in US dollars and drawn on a US bank.
  • Credit Card - MasterCard, Visa, Discover, Diners Club, American Express, or Optima.
  • Cash Against Documents (CAD) - Minimum $1,000.00 order. Your bank name, address and account number are required.
  • Irrevocable letter of credit confirmed by a US bank. All bank charges incurred either inside or outside applicant's country must be applied to the applicant's account.
  • Bank Wire Transfer - Minimum $125.00 order. The $25.00 processing fee is included in the shipping/handling charge for all quotes paid by wire transfer. For more information, please contact us.

 

Order will ship after payment is processed. Delivery is based on availability of stock. Shipping is FOB Los Angeles, CA.

 

CANCELLATION AND RETURN POLICY:
After acceptance by the Seller, the Buyer's order is not subject to cancellation, change, reduction in amounts, or suspension or delay of shipment, except with the Seller's written consent. Cancelled orders consented to by the Seller are subject to cancellation charges, based upon all expenses incurred by the Seller up to the time of cancellation, including a reasonable profit on such expenses. This includes excess inventory of stock items that have been specifically allocated to the Buyer and exceed normal Seller inventory levels for a period. Seller may cancel the order in the following cases: the seller's costs have exceeded selling price to Buyer; the Seller is unable to provide product due to factors beyond the Seller's control.

 

If shipments are delayed by Buyer, payment shall become due on the date when Seller is prepared to make shipment unless otherwise agreed to in writing by Seller at time of incident. Products held for the Buyer shall be at the risk and expense of the Buyer.

 

To return products, Buyer must contact Seller within 30 days of receipt to attain a Return Authorization Number. After 30 days, this is still required; however, unless otherwise provided in a specific warranty, only products found to be defective are accepted for repair or replacement for a period of one (1) year from invoice date. Return authorizations are valid 14 days from issue. All returned Products are subject to inspection and approval by Seller before issuing credit or replacement. Products displaying use, misuse, or other damage will not be accepted. Products must be in original manufacturer's packaging. Products should be packaged in a separate carton with the return authorization number clearly marked on this shipping carton. A minimum of a 25% restocking fee will be charged for all returns between 31 and 120 days. Refunds are issued by check for pre-paid merchandise. Credit order refunds are issued to the credit card or Seller's open account to which the Product was charged.

 

IMPORTANT:
Other than as expressly set forth above or as contained in any express warranties provided with products and the extent permitted by law, the seller makes no warranties, express or implied, including warranties of merchantability or fitness of the merchandise for any particular purpose. The seller shall not be liable for loss or damage resulting from the use or performance of the products. In no event shall the seller be liable to the buyer or its customers for any special, indirect, incidental, exemplary or punitive damages resulting from loss of use, interruption of business, or lost profits, even if the seller has been advised of the possibility of such damages. Notwithstanding the foregoing, in no event shall the seller's aggregate liability to the buyer and its customers exeed the amount paid for products purchased under this agreement in the prior 6 months.

 

GOVERNING LAW:
Sales transactions are governed by the internal law of the State of California, U.S.A. and you agree to the exclusive jurisdiction of the California courts in the event of any dispute.

 

TAXES:
We collect sales tax on shipments to California addresses, unless the purchaser supplies us with a signed official state resale certificate or sales tax exemption certificate with the order. Purchasers outside the aforementioned states are responsible for their state or local sales/use tax, if any, and any other taxes payable by reason of this transaction.

 

WARRANTY AND SAFETY INFORMATION:
Please call or write us for information.

 

If your unit is out of warranty but needs repairs, please write to us for repair information.